Wednesday, September 23, 2009

Your Governement at Work

We had a scare last week. We got a call from our shipper saying the latest batch of Myka's have been seized by customs for an IPR violation. YIKES!! It took us almost two weeks to resolve the issues (did you know that customs agents work the graveyard shift). See the port labeled HDMI on the back of Myka

Well, during a routine spot check, a customs agent noticed that we did not have a trademark symbol on the HDMI port label. The whole shipment was held up. Turns out that on a port label, the trademark is not required. Issue resolved. Now I have to make up for lost sleep.

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